SmartCare™ Services

Patient Monitors & Diagnostic Cardiology

Explore our service plans for patient monitors and diagnostic cardiology solutions.

Protect your patients with proactive service solutions

For fewer interruptions, better patient care and peace of mind

What can a SmartCare™ service plan offer you?

Reduce downtime and enjoy fast response times.

Cut down on repair costs.

Be confident your equipment is performing at its best, is safe for patients and caregivers, and complies with regulatory requirements.

*Not all products can be repaired on site. In the event a repair cannot be completed on site, a loaner or exchange device will be available.

	Standard Warranty	Prevention	Response	Complete
Factory repair service	✓		✓	✓
Software updates			✓^*	✓*
Remote technical support	✓		✓	✓
Factory repair turnaround			5 days	5 days
OEM replacement parts	✓		✓	✓
Loaner coverage (repair only)			✓	✓
Free shipping (expedited)	✓		✓	✓
Priority phone support			✓	✓
Preventive maintenance (annual calibration)		✓		✓
On-Site Repair Service	✓^*		✓	✓

^*Only applicable for the Xscribe systems

Remotely monitor and manage your connected devices from the convenience of your computer with the Welch Allyn Service Hub.